William Wilson Customer Notice – Coronavirus Update 24 March 2020
Following the announcement last night by the Prime Minister, we have fully considered the advice given and we are switching to an emergency call out service to support essential services and vulnerable groups across our branch network. As a consequence, all branches will now close as set out below.
It’s essential we continue to provide a service to our customers for essential requirements, even though our branches won’t be open as normal. We have a responsibility to continue to support those key essential workers and departments, whether in local authority, NHS facilities, or to help provide heating and hot water to a vulnerable person.
On that basis, all our branches will offer an emergency call out service. You should contact your local branch manager for contact details, if you have not already been provided with these.
To clarify, the emergency call out service will be call and collect only, and we ask that you maintain safe social distancing guidelines at all times.
All deliveries will be suspended for the time being.
Depending on the number of call outs we receive, we may need to consider operating collection windows each day but your local Branch Manager will advise on this.
Thank you for your continued support in these worrying and challenging times.
Robin Mackinlay
Managing Director
Delivery Information
William Wilson operates its own fleet of vehicles. Our standard delivery routes are given below. If you require deliveries outwith these routes, please contact your local branch.
Aberdeen Altens
View Schedule
Aberdeen Northern Heating
View Schedule
Aviemore
Daily - Dalwhinnie, Laggan, Newtonmore, Kingussie, Kincraig, Coylumbridge, Aviemore, Tomatin, Boat of Garten, Nethy Bridge, Carr Bridge, Grantown on Spey and Cromdale.
Ayr
Cumbernauld
Cupar
Deliveries as and when required
Dundee
Edinburgh
Monday - Edin. / Midlothian / E. Lothian Tuesday - Edin. / Midlothian / W. Lothian Wednesday - Edin. / Midlothian / Peebles Thursday - Edin. / Midlothian / W. Lothian Friday - Edin. / Midlothian / E. Lothian
Elgin
Fort William
Monday - Local Tuesday - Ballachulish, Taynuilt & Oban Wednesday - Local or Isle of Mull Thursday - Ballachulish, Taynuilt & Oban Friday - Mallaig
Fraserburgh
Daily - Fraserburgh, Macduff, Turriff & Peterhead
Glasgow Kingston Bridge
Daily - G, ML and selected PA postcode areas
Glasgow South Street
Inverness
Inverurie
Daily - PM - Donside Daily - Deliveries as and when required
Kirkcaldy
Kirkwall
Monday - Kirkwall / Local Tuesday - Kirkwall / Local Wednesday - Kirk / Local / East Mainland Thursday - Kirk / Local / West Mainland Friday - Kirkwall / Local
Perth
Portree
Stornoway
Monday - Stornoway Area Tuesday - Stornoway Area Wednesday - Harris Area Thursday - AM - Stornoway Thursday - PM - No Deliveries Friday - Ness Area
Thurso
Daily - Deliveries as and when required Tuesday - AM - Wick Thursday - PM - Wick
