Online Support

Our specially trained Online Support Team are dedicated to fulfilling all your requirements when buying online.

Whether it’s a simple problem with navigating through the site, trouble locating an item or just general information on how to check stock availability, you can be assured we’re here to help including:

• Resetting your password
• How to find products
• How to check stock
• How to place an order
• How to find a branch
• My account

Our Online Support Team work closely with our branches to ensure a smooth transition from placing an order through to delivery.

Email our website support at onlinesupport@williamwilson.co.uk

Phone number - 0800 056 0251

Lines open: 8.00am - 4.30pm Monday to Friday